If the defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. non-stop use in a commercial environment. If the defect is the result of excessive use outside the intended purpose, e.g. Damage caused by service performed by anyone other than Company Approved Service Location. If the model number, serial number or production date code on the product has been altered, removed or made illegible. If the proof-of-purchase has been altered in any way or is made illegible. The warranty excludes, or does not apply: The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. For professional products the warranty terms of the sale- or purchase agreement applies. This warranty policy only applies to consumer products. If you offer your product for service in the USA, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product.

For some product categories a partner company of Philips is the warrantor of the product please check the documentation supplied with your product. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g.

If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation.

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